Contact Us

Send an email to info@bookyourferry.com with your booking reference number and passenger names. Cancellations must be done via email only. We'll process your request within 24 hours.

More than 48 hours before departure: Rs 250 per person. Between 24-48 hours: 50% of ticket price. Within 24 hours: No cancellation allowed (100% charges).

Refunds are processed within 7-10 working days for online payments. Credit/debit card refunds are credited to the same card. UPI/Wallet refunds take 3-5 working days.

Yes, email info@bookyourferry.com at least 24 hours before departure. Rescheduling charge is Rs 150 per person. Include your booking reference and preferred new travel date.

You'll receive a 100% refund including all fees. You can also opt to reschedule to the next available ferry at no extra cost.