Terms & Conditions

Rules and regulations for the use of BookYourFerry.com

Welcome to BookYourFerry.com!

These terms and conditions outline the rules and regulations for the use of BookYourFerry.com's Website.

By accessing this website we assume you accept these terms and conditions. Do not continue to use BookYourFerry.com if you do not agree to take all of the terms and conditions stated on this page.

Cookies

We employ the use of cookies. By accessing BookYourFerry.com, you agreed to use cookies in agreement with BookYourFerry.com's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website.

License

Unless otherwise stated, BookYourFerry.com and/or its licensors own the intellectual property rights for all material on BookYourFerry.com. All intellectual property rights are reserved.

You must not:

  • Republish material from BookYourFerry.com
  • Sell, rent or sub-license material from BookYourFerry.com
  • Reproduce, duplicate or copy material from BookYourFerry.com
  • Redistribute content from BookYourFerry.com

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies
  • Search engines
  • News organizations
  • Online directory distributors

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval; and (c) fits within the context of the linking party's site.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims arising on your Website.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time.

Cancellation & Refund Policy

Cancellation by Passengers

Cancellation Charges:

  • More than 48 hours before departure: Rs 250 per person per ticket
  • Between 48 to 24 hours before departure: 50% of the total ticket cost
  • Within 24 hours of departure: No cancellation allowed (100% charges)

All cancellations must be processed via email only to info@bookyourferry.com.

Refund Processing

  • Online Payments: 7-10 working days
  • Credit/Debit Cards: Refund credited to the same card used for booking
  • UPI/Wallets: 3-5 working days

Cancellation by Ferry Operators

If the ferry operator cancels due to weather, technical issues, or operational reasons:

  • 100% refund of ticket amount including all fees
  • Option to reschedule to next available ferry at no extra cost
  • Priority booking on alternative ferry services

Rescheduling Policy

  • Rs 150 per person rescheduling charge
  • Rescheduling requests must be made at least 24 hours before departure
  • All rescheduling must be done via email to info@bookyourferry.com

Special Circumstances

  • Medical Emergency: 50% refund with valid medical certificate (within 48 hours)
  • Government Restrictions: 100% refund with valid notification
  • Natural Calamities: 100% refund for affected routes

No-Show Policy

Passengers who fail to report 30 minutes before departure forfeit the entire ticket amount. No refund or rescheduling allowed.

Contact Information

  • Email (Mandatory for cancellations): info@bookyourferry.com
  • Phone: +91 9790714424
  • WhatsApp: +91 9790714424
  • Working Hours: 24/7

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury
  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation
  • Limit any of our or your liabilities in any way that is not permitted under applicable law
  • Exclude any of our or your liabilities that may not be excluded under applicable law

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.